Privacy Policy

Last updated: 18 May 2026

Mission Accessories respects your privacy and is committed to protecting your personal information in line with applicable South African privacy laws, including the Protection of Personal Information Act, 2013.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, place an order, contact us or interact with our services.

Information We Collect

We may collect personal information when you:

Place an order
Create an account
Contact us through the website
Request repairs or product information
Subscribe to communications
Use our website
Complete forms on the website
Interact with our adverts or online content

This information may include:

Name and surname
Email address
Phone number
Billing address
Delivery address
Order details
Payment status
Repair request details
Communication history
IP address
Browser and device information
Website usage information
Cookie preferences

How We Use Your Information

We use your personal information to:

Process and deliver orders
Communicate about purchases, returns, repairs or support requests
Provide customer service
Manage customer accounts
Process payments
Arrange courier or delivery services
Improve our products, services and website
Monitor website performance and security
Prevent spam, fraud and abuse
Send marketing communications where permitted
Measure advertising performance
Comply with legal, tax and accounting obligations

Payment Information

Mission Accessories uses PayFast to securely process online payments.

Payments are processed by the payment provider. Mission Accessories does not store full card details on its website.

Payment information may be processed by PayFast for purposes such as payment authorisation, fraud prevention, transaction confirmation and refund processing.

Sharing of Personal Information

We may share your personal information with trusted service providers where necessary, including:

Payment processors
Courier and delivery providers
Website hosting providers
Website security providers
Analytics providers
Advertising platforms
Cookie consent tools
Technical maintenance providers
Accounting, legal or compliance service providers

We only share information where required to provide our services, process orders, comply with the law, protect our rights, secure the website or improve the customer experience.

Third-Party Services We Use

Mission Accessories uses trusted third-party services to operate, secure, analyse, advertise and improve our website and customer experience. These services may process limited personal information or technical data where necessary.

Third-party services we may use include:

PayFast to securely process online payments
The Courier Guy and PostNet to deliver customer orders
LiteSpeed / LiteSpeed Cache to improve website speed, caching and performance
Google Search Console to monitor website indexing, visibility and search performance
Google Analytics to understand website traffic and visitor behaviour
Google Ads to manage advertising, campaign performance and conversion tracking
Google reCAPTCHA to protect website forms from spam, abuse and automated submissions
Domains.co.za for website hosting, domain and technical infrastructure services
GDPR Cookie Consent to manage cookie notices and visitor cookie preferences

These providers may process information such as your name, email address, phone number, delivery address, billing details, payment status, order details, IP address, device information, browser type, pages visited, approximate location, referral source, cookie preferences and website interaction data, depending on the service used.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, support website functionality, protect forms, analyse website performance and measure advertising results.

You can manage cookie settings through your browser or through the cookie settings available on the website.

Google Analytics and Google Ads

Mission Accessories may use Google Analytics and Google Ads to understand how visitors use our website, measure advertising performance, improve website content and deliver more relevant advertising.

These tools may collect information such as pages visited, time spent on the website, approximate location, device type, browser type, referral source and interaction with adverts.

Google reCAPTCHA

Mission Accessories may use Google reCAPTCHA to protect website forms from spam, automated abuse and fraudulent activity.

Google reCAPTCHA may process technical data such as IP address, browser information, device information and user interaction data to determine whether website activity is legitimate.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

No online platform can guarantee absolute security, but we aim to use appropriate safeguards to protect your information.

Data Retention

We keep personal information only for as long as necessary to fulfil the purpose for which it was collected, provide services, comply with legal obligations, resolve disputes, maintain business records or protect our rights.

Order, payment and accounting records may be retained where required for tax, legal or business purposes.

Marketing Communications

Where permitted, we may use your contact details to send product updates, promotions or marketing communications.

You may unsubscribe from marketing communications at any time using the unsubscribe option provided or by contacting us directly.

Your Rights

You may request access to, correction of or deletion of your personal information, subject to legal and operational requirements.

You may also object to certain processing or unsubscribe from marketing communications where applicable.

External Links

Our website may contain links to third-party websites. Mission Accessories is not responsible for the privacy practices, content or security of external websites.